Help

General FAQs

1. What browser should I have in order to ensure the best viewing experience on SIRcloud?

It is suggested that you have the most recent version of your browser for the best SIRcloud viewing experience. However, SIRcloud supports the following browser versions:

  • Internet Explorer version 7 and above
  • Safari version 3 and above
  • Firefox version 3 and above
  • Opera version 9.5 and above

To update or download the most recent version of the browsers listed above, click on the browser name.

2. How do I see a bigger version of an image?

Figures in SIRcloud are presented in four different views, each intended to provide a different level of functionality and quality. To see the higher quality versions of the image, click on the image itself.

Thumbnail image. This small view of each image is included on the browse pages of SIRcloud. It is intended to allow you to determine if the image contains information that you wish to examine more closely.

Intermediate-size image. This higher quality view is larger and better suited for online interpretation than the thumbnail image in the article. The related data for the image is included with this view.

Large-size image. This high quality image will open by itself in your browser for best interpretation of image content. This is the highest size image that can be viewed directly within SIRcloud.

Full-size image. Upon downloading the file, you will receive the full size image within a PowerPoint file. This size cannot be accessed via the website without downloading.

3. What do I receive when I download a file?

Your files will be provided in .ppt or .pptx format, depending on the original submission file format. Each individual page or slide within a file is converted to a single image, and the image is then placed on a branded PowerPoint slide that includes attribution to the author as copyright holder, the date the material was provided to SIR, and the SIR and SIRcloud logos as acknowledgement of the source of the files. According to the SIRcloud Terms of Use, alteration of downloaded files is prohibited.

In order to open these files, you will need to have either Microsoft PowerPoint or a PowerPoint Reader.

PC Users:

If you do not have Microsoft PowerPoint 2007 or later, you may download Microsoft's PowerPoint Viewer 2007.

Mac Users:

If you have a version of Microsoft PowerPoint older than 2008, you may need to convert down the files to a format your Mac may open. Microsoft provides a free converter service for this purpose, Open XML File Format Converter for Mac.

If you do not have Microsoft PowerPoint, Apple's alternative to PowerPoint called Keynote can open most PowerPoint files. If this does not work, you will need to purchase the Microsoft Office suite for Mac.

4. How do I open a Zip file to reach my downloaded files?

If you download more than one item at a time, your files will be provided in Zip archive format. The Zip file will include all images in your slide set(s); each image is in a uniquely numbered PowerPoint file. You will also receive a file titled "toc.htm" in the Zip file, which will allow you to associate the numbered file name with the slide title. Simply double click on toc.htm in order to open it in a browser.

Instructions for opening a Zip file:

If you are using Windows XP or later, or Apple OS 10.3 or later, your operating system has built-in support for opening a Zip file. All you will need to do is double-click on the Zip file and it will open just like any normal folder.

If you do not have Windows XP or later or Apple OS 10.3 or later, you will need to download and install a third party software on your computer to extract the downloaded zip file. Suggestions include:

  • Windows: Winzip (trial), 7-zip (free) or WinRAR (trial)
  • Unix: WinRAR (trial)
  • Macintosh: Stuffit (trial), WinRAR (trial)

5. What is a Collection?

A collection is a grouping of files that are saved as a unit under your account. You can create as many collections as you need and download them at any time.

Additional information about collections can be found in the Collections subtopic of the Help section.